Whether you want all requests to be approved automatically or want them to come to a staff member for review, we’ve got you covered. Check out the Confirmation and Approval section of the kiosk settings.
Here is an overview of the main options:
- The Confirmation Message will display for a short time in the widget box after a client enters their information before returning to the main view for the next customer. This is a good area for a short welcome message.
- The Custom HTML gives you the option to add text/pictures to the area outside of the widget box, which will display after a request is submitted.
- On the other tablet or phone you use to manage Waitlist Me, enabling the Alert Sounds option will play a sound along with the notification that a person has checked in through the kiosk mode or web widget.
- Toggle the Auto Approval to On if you don’t want to have to approve customer requests. This will automatically add them to the waitlist or schedule a time for them and send them a confirmation message if they entered a phone number
- If Auto Approval is Off, you will see options for the Request Rejection Message and Request Removal Time. The Removal Time lets you select any time between 5 minutes and 7 days to allow a request to remain active before the app rejects it. The Rejection Message will go out if the request is rejected within 30 minutes of when it was submitted.
As a reminder on where to edit this settings, first, turn on Kiosk Mode by pressing the gear icon > Add Yourself > select On for Kiosk Mode. Once you’ve entered the kiosk, select the menu on the upper right and choose Edit Settings. Enter your password to get into the Edit Mode.
You’ll now see a red bar across the top that lets you know you’re in Edit Mode, and the gear icon on the left will take you into a menu where you can choose Confirmation and Approval.
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