Time is valuable, both for businesses and their customers. Waitlist Me’s mission is to empower businesses to dramatically improve customer wait experiences with our cross-platform service and apps that are simple, flexible, and incredibly cost effective.
Simplicity. We continually obsess over making Waitlist Me the most intuitive service available. We believe our apps should be easy for employees to use with little or no training, and that the business customers touched by our service should find it trustworthy and helpful. Our pricing and terms are also simple and transparent for business owners, with a low monthly rate for unlimited usage and no contracts or hidden fees.
Flexibility. Waitlist Me is being used in all kinds of businesses. We have invested in building a truly cross-platform service to work across iOS, Android, and the web in different business environments. Businesses using Waitlist Me don’t need to require their customers to install apps because it works by texting and calling phones. There are many ways to customize the Waitlist Me service for different business needs, and we have an API for even more branded and integrated experiences.
Exceptional Value. Waitlist Me combines the best features with the lowest price. How is this possible? Our team has deep experience in telephony, including having developed Google Voice in the past, and Waitlist Me is unique in the space of having a proprietary text and call notification infrastructure that is highly scalable, reliable, and cost efficient. Where other waitlist software companies have to pay third party messaging providers for each text and thus charge higher prices based on volume, we can operate a high quality solution tailored to our customers’ needs at a fraction of the price. We pass on these savings to the thousands of businesses that use our product.
About. Waitlist Me was launched in 2012 and is now being used in all types of businesses to serve millions of their customers a month. Founded by ex-Googlers, Waitlist Me is an independent business unit of Switch Communications, which has raised $53 million from top tier funds Andreessen Horowitz, Google Ventures, Amasia, Felicis, Softbank, and Work-Bench.